Dispatch & 911

Who We Serve / 911 Dispatch

The First First Responders

When someone dials 911, you are the first voice they hear—the steady guide in their moment of crisis. The weight of this responsibility is immense, yet 911 dispatchers have long been overlooked in conversations about First Responder mental wellness.

At Alli Connect, we see you. We understand the toll of your work. And we’re here to support you. Alli Connect is the only comprehensive solution for seamless, confidential, and stigma-free access to the support you need, when you need it.

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Products that provide a proactive approach to tactical wellness

Peer Support Management

Create and track internal team peer connections.

Track & document peer connections as they happen

Utilize department data and Identify trends

100% private and secure

Administrative controls to foster a culture of accountability

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Therapist Match AI

AI powered technology matches members and therapists in minutes.

Access to a national network of vetted providers

Get your first appointment with a matched specialist within one week

88% therapist matching success rate with the power of Alli Connect AI

100% comprehensive and confidential

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Digital Resource Center

Your departments single-source of truth for self service wellness resources.

Customizable resources specific to your department

24/7 access from any location and any device

Self-guided resources as a first line of wellness support

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Wellness Check-Ins

Assess six domains of wellness & provide intervention before crisis.

Build wellness programs based on your team's specific needs

Instant results delivered securely via SMS

Scalable and 100% private and secure

Identify issues early and create plans proactively

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Your Work Is Critical—So Is Your Wellness

You are not just a voice on the line. You are a lifeline. And you deserve the same level of care that you provide to others.

The Hidden Toll of the Job

Your work is demanding—mentally, emotionally, and physically. The constant exposure to distressing calls, the high-stakes decision-making, and the pressure to remain calm while managing chaos all contribute to:

Cumulative stress and burnout – The emotional weight of crisis after crisis, with little time to process.
Vicarious trauma and compassion fatigue – Taking on the pain of those you serve, often without closure.
Unsung Heroes – Traditionally “behind the scenes” rather than recognized as frontline First Responders.

It’s time for a shift. Your wellness matters.

How Alli Connect Supports 911 Dispatchers

Our platform is designed to support your mental wellness—proactively and confidentially—so you can continue to serve without sacrificing your well-being.

Wellness Check-Ins – Quick, evidence-based mental health check-ins designed specifically for dispatchers, identifying stress and burnout early.
Peer Support & Connection – Connect with vetted peers and mental health professionals who understand the unique challenges of dispatch work.
Customized Resources – On-demand access to dispatcher-specific wellness content, stress management tools, and resilience training.
Real-Time Insights for Leaders – Department leaders receive anonymous wellness trends and engagement data, ensuring proactive support for their teams.